Privacy Policy

Contact details you submit through our forms or by phone and email, such as name, company name, phone number, email address, MC/DOT number, and equipment type.

Operational information needed to dispatch your truck, including preferred lanes, availability, rate expectations, and documents such as broker packets and rate confirmations.

Basic technical information collected automatically by our website, such as browser type, device type, and pages visited.

To provide dispatching services, search and book loads, negotiate rates, and communicate with brokers, shippers, and receivers on your behalf.

To respond to inquiries, send service updates, invoices, and paperwork related to your account.

To improve our website and service quality.

We share only the information necessary to book and complete a load, for example carrier packet details provided to brokers and shippers.

We may share information with service providers who support our operations, or when required by law.

We do not sell your personal information.

We keep records for as long as needed to provide services and to satisfy legal, accounting, or reporting requirements. You may request deletion of information that we are not required to retain.

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your information by contacting us. You may opt out of marketing messages at any time; we will still send messages required to operate your dispatch service.

Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Updates take effect when posted on this page.

Questions about this policy can be sent to dispatch@fifthwheeldispatch.com or (872) 255-5130.